Minimum System Requirements

Minimum System Requirements: Tablets and Smartphones

We have tested the EMDR Kit Wireless with many different devices to ensure the best possible experience. Nevertheless, we cannot guarantee that it will work on every device, as some manufacturers use lower-grade components (such as Bluetooth modules) in certain smartphone or tablet models.

Apple iOS Devices

Operating System: iOS 14.0 or higher.
Recommended Hardware: iPhone 11 or newer, iPad (7th Gen) or newer, iPad Air (3rd Gen) or newer.
Connectivity: Bluetooth Low Energy (BLE) 4.2 or higher.

Android Devices

Operating System: Android 11.0 (Pie) or higher.
Memory (RAM): 4GB RAM or higher is recommended for smooth data processing.
Google Play Services: Your device must have access to the Google Play Store to download and update the application.
Connectivity: Bluetooth Low Energy (BLE) 4.2 or higher.

Connectivity Requirements

Regardless of the operating system, your device must support the following for a reliable connection to the equipment:

Bluetooth: The device must support Bluetooth Low Energy (BLE). Most smartphones manufactured after 2018 support this standard.
Internet Access: A stable Wi-Fi or 4G/5G connection is required for initial setup, firmware updates, and data synchronization.
Location Services: On many Android versions, "Location Services" must be enabled to allow the app to scan for Bluetooth devices. This is a standard Android security requirement.

Not sure about your device?

If you have doubts about whether your specific tablet or smartphone meets these requirements, feel free to contact us. We are happy to check your device specifications for you.

Connectivity Tip

If your device meets these requirements but you are having trouble connecting, ensure that you have granted the app all requested Permissions (Bluetooth, Nearby Devices, and Location) in your phone's settings menu.