Minimum System Requirements

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Minimum System Requirements: Tablets and Smartphones

We have tested the EMDR Kit Wireless with many different devices to ensure the best possible experience. Nevertheless, we cannot guarantee that it will work on every device, as some manufacturers use lower-grade components (such as Bluetooth modules) in certain smartphone or tablet models.

Apple iOS / iPadOS Devices

  • Operating System: iOS 16.0 or higher / iPadOS 16.0 or higher.
  • Recommended Hardware: iPhone 11 or newer, iPad (8th Gen) or newer, iPad Air (3rd Gen) or newer.
  • Connectivity: Bluetooth Low Energy (BLE) 4.2 or higher.

Android Devices

  • Operating System: Android 11.0 or higher (Android 12.0 or higher recommended for optimal Bluetooth performance).
  • Memory (RAM): 4GB RAM or higher is recommended for smooth operation.
  • Connectivity: Bluetooth Low Energy (BLE) 4.2 or higher.

Connectivity Requirements

Regardless of the operating system, your device must support the following for a reliable connection to the equipment:

  • Bluetooth: The device must support Bluetooth Low Energy (BLE). Most smartphones manufactured after 2018 support this standard.

  • Internet Access: Internet access is not required for the app, other than for initial setup and firmware updates.

  • Location Services: On many Android versions, "Location Services" must be enabled to allow the app to scan for Bluetooth devices. This is a standard Android security requirement.

Not sure about your device?

If you have doubts about whether your specific tablet or smartphone meets these requirements, feel free to contact us. We are happy to check your device specifications for you.

Connectivity Tip

If your device meets these requirements but you are having trouble connecting, ensure that you have granted the app all requested Permissions (Bluetooth, Nearby Devices, and Location) in your phone's settings menu.